The trusted answering service you’ve been looking for

As the UK’s #1 provider, we’ve perfected the art of giving businesses brilliant people superpowered by technology to capture every opportunity, deliver outstanding service, save you time, and cut the costs of employing staff.

Which of our services is right for your business?

Telephone Answering
Service

Your own PA looking after calls exactly as if based in your business

Key features

Message Taking
Service

Our team of brilliant people answering your calls and taking messages

Key features

Managed Live Chat
Service

Gold standard people and technology to handle chats on your website

Key features

A trusted partner to businesses of all sizes

About us

Celebrating 25 years of excellence – most people in the UK have spoken to Moneypenny. Few realise it.

1000

members of our team voted us a Great Place to Work

20m

calls & chats looked after on behalf of sole traders to global enterprises

No.1

the world's leading & most trusted outsourced communications partner

24/7

every customer managed seamlessly around the clock in our UK head office
Collaborating with

The Swift Outsourcing Difference

Our team quickly becomes a flexible and seamless extension of yours

Hand-picked people

To save you hiring a permanent team member, we make a point of recruiting for attitude and matching you with individuals who complement your business, so you can be sure they’ll truly reflect how you want to speak to customers.

Award-winning culture

Widespread employee loyalty means you're getting very experienced people working as trusted members of your team, permanently eliminating the need to recruit, hire and train in-house.

Personality & warmth

Be it over the phone or through technology, the smile our team bring to every interaction will enhance your service provision and make sure customers keep coming back to you.

Innovation for a Better Customer Experience

With Moneypenny, your business is getting the optimum amount of technology, blended together perfectly with the very best people. For start-ups and SMEs, this means having access to world-leading communication technology for a fraction of the cost. And for larger businesses, our years of experience translate into rich insight and service-enhancing switchboard features you simply won’t find elsewhere. From instant caller recognition, volume-reducing intelligent speech technology, CRM integrations and more; all of our systems are built in-house and maintained by us so they function seamlessly in your environment for the ultimate customer experience.
Flexible

Flexible
Products

Accessible for any size of business and easy to implement
Clever

Clever
Software

Blocks cold callers and recognises VIP & repeat customers
Integration

CRM
Integrations

Ensure a seamless flow of real-time information between us
Opening

Business
Continuity

Means you remain operational in the face of the unexpected

Get your quote today
& have 7 days free

You could be briefing your Swift Outsourcing PA today.

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